Terms of Service
By using the GalileoTerminal ("Service"), you are agreeing to
be bound by the following terms and conditions ("Terms of
Service").
C.E.E. GROUP TRAVELPORT A.S. ("Company") reserves the right
to update and change these Terms of Service without notice.
Violation of any of the terms below may result in the termination of your
account.
Basic Terms
30-Day
Free Trial
means we can, but we’re not obligated, to provide you with
access to the Service for 30 days free of charge. Your access to the
Service shall be terminated after that period, if you do not decide
to purchase the Licence;
Annual Licence Fee
means the annual fee we charge you for each of your user accounts for
each year you use the Service;
Implementation Fee
means the one-time fee we charge you for each of your user accounts;
Licence
means the licence of the Service that we grant you for use of the
Service;
Manuals
means any documentation that we provide you with for facilitating the
correct use and operation of the Service provided under the Terms of
Service as amended or updated by us from time to time;
PCC
means Pseudo City Code used by you when accessing the Travelport GDS;
Service
means GalileoTerminal;
Service Platform
means (i) all intellectual property rights comprised in the Service
including any software included therein; (ii) all equipment used by
us to provide you the Service; and (iii) the URL:
www.galileoterminal.com;
Signon
means your host sign on code;
Travelport GDS
means the Apollo and Galileo global distribution systems and related
software and hardware that we and/or our affiliates operate and that
(i) collects, stores, processes, displays, and distributes
information concerning air and ground transportation, lodging, and
other travel-related goods and services, and (ii) enables users of
the Apollo and Galileo GDS to make reservations for purchase or
obtain tickets for such goods and services.
Subject of the Terms of Service
- We allow you to access and use the Service via your own equipment.
- We operate, maintain and support the Service.
- We
can temporarily discontinue access to the Service for a limited
period of time in order to carry out necessary maintenance or
upgrades. You will be informed of such maintenance in advance by
email and/or by the Service’s internal messaging service. Any
such maintenance will be carried out outside of regular business
hours (0830-1700 CET/CEST).
- We guarantee that the Service will be fully operational at 99,5 % of
time.
- If
you wish to enjoy the Service to the fullest, follow our
browser/version recommendations: Google Chrome 32+, Mozilla Firefox
30+, MS Internet Explorer 9+, Safari 5+, Android Internet browser
4+, Other up-to-date mobile browsers and one more thing: iPads of
course.
Financial Terms
- The
Service is offered with a free trial. Once that trial is up, you
will only be able to continue using the Service by paying in advance
for additional usage. If you fail to pay for additional usage, your
account will be blocked and inaccessible until payment is made.
- The
Implementation Fee and the Annual Licence Fee are not refundable.
Duration and Termination
- The
Terms of Service come into force when you start using the Service
and continue in force for an unspecified period but at least for 12
months.
- In
case of the 30-Day Free Trial, the Terms of Service come into force
when you start using the Service and continue in force 30 days from
the date we provide you with access to the Service.
- If
you use the Service in such a way that we come to believe the
Service to other users may be adversely affected, then we have the
right to block your account.
Modifications to the Service and Prices
- The
Company reserves the right at any time and from time to time to
modify or discontinue, temporarily or permanently, any part of the
Service with or without notice.
- Prices
of all Services are subject to change upon 30 days notice from us.
Such notice may be provided at any time by posting the changes to
the CEE
Travel Systems site
or the Service itself.
- The
Company shall not be liable to you or to any third party for any
modification, price change, suspension or discontinuance of the
Service.
Supply and Use of the Service
- We
grant you, in accordance with the Terms of Service, a non-exclusive
licence to use the Service solely for the performance of the
specific business functions designed in the Manuals.
- You
agree and acknowledge that you do not have and by virtue of the
Terms of Service or by virtue of any access to the Service or any
use of the Service do not acquire any proprietary or other rights in
or to the data stored in or accessed via the Service, any of our
software, documentation, trademarks or service marks or in any
related materials used in connection with the Service, except as
expressly provided in the Terms of Service.
- You
agree not to manipulate any material supplied by the Travelport GDS
through the Service in a manner that would lead to inaccurate,
misleading or discriminatory presentation of information to
customers.
- You
will provide us with the following information for each requested
Licence: Agency Country, Agency Name, Agency PCC (Pseudo City Code),
Agency ClientID (within PCC), Agent Host Signon (within PCC), Agent
Email Address, and Agent Name.
- If
you like, you may optionally provide us with a preferred user name
for your user account.
- You
will take all reasonable precautions to prevent unauthorised
operation or use of the Service.
- You
are responsible for managing access to the Service and information
entered into the Travelport GDS through the Service.
- You will immediately report to us any suspected misuse of the Service.
- You are responsible for all transactions processed via the Service
through your account.
- You will only seek access to the Service and use the Service:
- in strict accordance with any operating instruction that we give you
from time to time; and
- solely for the performance of the specific business functions designated in
the Manuals.
Warranty
- We
warrant that we will exercise reasonable skill and care to comply
with our obligations under the Terms of Service, and that in
particular we will use reasonable endeavours to ensure that you are
able to gain access to the Product.
- We
make no representation or warranty regarding the accuracy or
reliability of any schedule, fare quotation or any other information
provided to you via the Travelport GDS, and you hereby release and
waive any claims against us concerning the accuracy or reliability
of such information.
- Here’s
the full list of the data that we store in the database server of
the Service: Name of the user, Username, Password, Access status
(active / inactive), Access rights, Sign code, Client ID, Agency
Name, Agency PCC, Country, and user preferences. The Service
Platform is protected against unauthorized access by standard
methods and tools and is stored on monitored servers. The servers
that comprise the Service Platform are located in a professional
hosting centre with control access only for authorized persons with
permission from us. The database content is archived on a regular
basis. The data exchange between server and you (user of the
Service) is encrypted by SSL.
- As
part of performing our obligations under these Terms of Service, we
may have access to your personally identifiable information. We
acknowledge and agree that such information is highly confidential
and private in nature and agree to hold such information in the
strictest of confidence, and agree to comply at all times with (and
maintain and safeguard such information in accordance with) and
(iii) any and all applicable privacy laws, regulations, statutes,
and guidelines, including but not limited to the European Directive
95/46/EC.
Exclusion of Liability
- We
will not reimburse you for any loss that you may sustain as a result
of an incorrect air fare being quoted automatically by the
Travelport GDS.
- We
disclaim any liability of any kind relating to any problems of
whatever nature which have been caused in our reasonable opinion by
your failure to comply with your obligations under the Terms of
Service.
- For
the avoidance of doubt, we have no liability whatsoever for the acts
or omissions of the suppliers of electricity or telecommunication
services or of any third party whose computer system, database or
products you may use to access the Service, nor for any type of loss
associated with any fault in or failure of any apparatus or any
service of such persons.
Governing Law and Jurisdiction
- The
Terms of Service and any disputes arising under or in connection
with the Terms of Service shall be governed by the laws of the Czech
Republic.
- If
a provision of the Terms of Service is or becomes illegal, invalid
or unenforceable in any jurisdiction, that shall not affect:
- the
validity or enforceability in that jurisdiction of any other
provision of the Terms of Service; or
- the
validity or enforceability in other jurisdictions of that or any
other provision of the Terms of Service.
Newsletter Subscription
- You
agree to receive regular email newsletters from us.
- We
know you already receive a lot of other newsletters and we don’t
mean to flood you with ours. You will however want to know about the
latest enhancements we’ve made to the Service and you might be
also interested in what we’re doing with our other products
and services. You shouldn’t receive more than 2 newsletters a
month from us. And if you feel it’s too much or you’re
not interested in them anymore, you can always unsubscribe.
General Conditions
- Your
use of the Service is at your sole risk. The service is provided on
an “as is” and “as available” basis.
- Technical support is only provided via email.
- You
understand that the Company uses third party vendors and hosting
partners to provide the necessary hardware, software, networking,
storage, and related technology required to run the Service.
- You
must not modify, adapt or hack the Service.
- You
must not modify another website so as to falsely imply that it is
associated with the Service or the Company.
- You
agree not to reproduce, duplicate, copy, sell, resell or exploit any
portion of the Service, use of the Service, or access to the Service
without the express written permission by the Company.
- The
Company does not warrant that (i) the service will meet your
specific requirements, (ii) the service will be uninterrupted,
timely, secure, or error-free, (iii) the results that may be
obtained from the use of the service will be accurate or reliable,
(iv) the quality of any products, services, information, or other
material purchased or obtained by you through the service will meet
your expectations, and (v) any errors in the Service will be
corrected.
- The
failure of the Company to exercise or enforce any right or provision
of the Terms of Service shall not constitute a waiver of such right
or provision. The Terms of Service constitutes the entire agreement
between you and the Company and govern your use of the Service,
superceding any prior agreements between you and the Company
(including, but not limited to, any prior versions of the Terms of
Service).
- Questions about the Terms of Service should be sent to
sales@galileoterminal.com.
Any
new features that augment or enhance the current Service, including
the release of new tools and resources, shall be subject to the Terms
of Service. Continued use of the Service after any such changes shall
constitute your consent to such changes.