Terms of Service

By using the GalileoTerminal ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

C.E.E. GROUP TRAVELPORT A.S. ("Company") reserves the right to update and change these Terms of Service without notice.

Violation of any of the terms below may result in the termination of your account.

Basic Terms

30-Day Free Trial means we can, but we’re not obligated, to provide you with access to the Service for 30 days free of charge. Your access to the Service shall be terminated after that period, if you do not decide to purchase the Licence;

Annual Licence Fee means the annual fee we charge you for each of your user accounts for each year you use the Service;

Implementation Fee means the one-time fee we charge you for each of your user accounts;

Licence means the licence of the Service that we grant you for use of the Service;

Manuals means any documentation that we provide you with for facilitating the correct use and operation of the Service provided under the Terms of Service as amended or updated by us from time to time;

PCC means Pseudo City Code used by you when accessing the Travelport GDS;

Service means GalileoTerminal;

Service Platform means (i) all intellectual property rights comprised in the Service including any software included therein; (ii) all equipment used by us to provide you the Service; and (iii) the URL: www.galileoterminal.com;

Signon means your host sign on code;

Travelport GDS means the Apollo and Galileo global distribution systems and related software and hardware that we and/or our affiliates operate and that (i) collects, stores, processes, displays, and distributes information concerning air and ground transportation, lodging, and other travel-related goods and services, and (ii) enables users of the Apollo and Galileo GDS to make reservations for purchase or obtain tickets for such goods and services.

Subject of the Terms of Service
  1. We allow you to access and use the Service via your own equipment.
  1. We operate, maintain and support the Service.
  1. We can temporarily discontinue access to the Service for a limited period of time in order to carry out necessary maintenance or upgrades. You will be informed of such maintenance in advance by email and/or by the Service’s internal messaging service. Any such maintenance will be carried out outside of regular business hours (0830-1700 CET/CEST).
  1. We guarantee that the Service will be fully operational at 99,5 % of time.
  1. If you wish to enjoy the Service to the fullest, follow our browser/version recommendations: Google Chrome 32+, Mozilla Firefox 30+, MS Internet Explorer 9+, Safari 5+, Android Internet browser 4+, Other up-to-date mobile browsers and one more thing: iPads of course.
Financial Terms
  1. The Service is offered with a free trial. Once that trial is up, you will only be able to continue using the Service by paying in advance for additional usage. If you fail to pay for additional usage, your account will be blocked and inaccessible until payment is made.
  1. The Implementation Fee and the Annual Licence Fee are not refundable.
Duration and Termination
  1. The Terms of Service come into force when you start using the Service and continue in force for an unspecified period but at least for 12 months.
  1. In case of the 30-Day Free Trial, the Terms of Service come into force when you start using the Service and continue in force 30 days from the date we provide you with access to the Service.
  1. If you use the Service in such a way that we come to believe the Service to other users may be adversely affected, then we have the right to block your account.
Modifications to the Service and Prices
  1. The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.
  1. Prices of all Services are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the CEE Travel Systems site or the Service itself.
  1. The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Supply and Use of the Service
  1. We grant you, in accordance with the Terms of Service, a non-exclusive licence to use the Service solely for the performance of the specific business functions designed in the Manuals.
  1. You agree and acknowledge that you do not have and by virtue of the Terms of Service or by virtue of any access to the Service or any use of the Service do not acquire any proprietary or other rights in or to the data stored in or accessed via the Service, any of our software, documentation, trademarks or service marks or in any related materials used in connection with the Service, except as expressly provided in the Terms of Service.
  1. You agree not to manipulate any material supplied by the Travelport GDS through the Service in a manner that would lead to inaccurate, misleading or discriminatory presentation of information to customers.
  1. You will provide us with the following information for each requested Licence: Agency Country, Agency Name, Agency PCC (Pseudo City Code), Agency ClientID (within PCC), Agent Host Signon (within PCC), Agent Email Address, and Agent Name.
  1. If you like, you may optionally provide us with a preferred user name for your user account.
  1. You will take all reasonable precautions to prevent unauthorised operation or use of the Service.
  1. You are responsible for managing access to the Service and information entered into the Travelport GDS through the Service.
  1. You will immediately report to us any suspected misuse of the Service.
  1. You are responsible for all transactions processed via the Service through your account.
  1. You will only seek access to the Service and use the Service:
  1. in strict accordance with any operating instruction that we give you from time to time; and
  2. solely for the performance of the specific business functions designated in the Manuals.
Warranty
  1. We warrant that we will exercise reasonable skill and care to comply with our obligations under the Terms of Service, and that in particular we will use reasonable endeavours to ensure that you are able to gain access to the Product.
  1. We make no representation or warranty regarding the accuracy or reliability of any schedule, fare quotation or any other information provided to you via the Travelport GDS, and you hereby release and waive any claims against us concerning the accuracy or reliability of such information.
  1. Here’s the full list of the data that we store in the database server of the Service: Name of the user, Username, Password, Access status (active / inactive), Access rights, Sign code, Client ID, Agency Name, Agency PCC, Country, and user preferences. The Service Platform is protected against unauthorized access by standard methods and tools and is stored on monitored servers. The servers that comprise the Service Platform are located in a professional hosting centre with control access only for authorized persons with permission from us. The database content is archived on a regular basis. The data exchange between server and you (user of the Service) is encrypted by SSL.
  1. As part of performing our obligations under these Terms of Service, we may have access to your personally identifiable information. We acknowledge and agree that such information is highly confidential and private in nature and agree to hold such information in the strictest of confidence, and agree to comply at all times with (and maintain and safeguard such information in accordance with) and (iii) any and all applicable privacy laws, regulations, statutes, and guidelines, including but not limited to the European Directive 95/46/EC.
Exclusion of Liability
  1. We will not reimburse you for any loss that you may sustain as a result of an incorrect air fare being quoted automatically by the Travelport GDS.
  1. We disclaim any liability of any kind relating to any problems of whatever nature which have been caused in our reasonable opinion by your failure to comply with your obligations under the Terms of Service.
  1. For the avoidance of doubt, we have no liability whatsoever for the acts or omissions of the suppliers of electricity or telecommunication services or of any third party whose computer system, database or products you may use to access the Service, nor for any type of loss associated with any fault in or failure of any apparatus or any service of such persons.
Governing Law and Jurisdiction
  1. The Terms of Service and any disputes arising under or in connection with the Terms of Service shall be governed by the laws of the Czech Republic.
  1. If a provision of the Terms of Service is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
  1. the validity or enforceability in that jurisdiction of any other provision of the Terms of Service; or
  2. the validity or enforceability in other jurisdictions of that or any other provision of the Terms of Service.
Newsletter Subscription
  1. You agree to receive regular email newsletters from us.
  1. We know you already receive a lot of other newsletters and we don’t mean to flood you with ours. You will however want to know about the latest enhancements we’ve made to the Service and you might be also interested in what we’re doing with our other products and services. You shouldn’t receive more than 2 newsletters a month from us. And if you feel it’s too much or you’re not interested in them anymore, you can always unsubscribe.
General Conditions
  1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
  1. Technical support is only provided via email.
  1. You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  1. You must not modify, adapt or hack the Service.
  1. You must not modify another website so as to falsely imply that it is associated with the Service or the Company.
  1. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.
  1. The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  1. The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superceding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).
  1. Questions about the Terms of Service should be sent to sales@galileoterminal.com.
Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.